How to Prepare for your Pet's Appointment

Ensure that your pet is comfortably nearby before we arrive

Dogs should be in a well-lit room, wearing a collar with a leash available
Cats should be in an enclosed well-lit room free of hiding spaces and breakable items
Inform us if your pet becomes frightened or agitated when the doorbell is rung or there is a knock at the door; if so, we can text when we arrive
Please keep other pets separate; examining each pet individually ensures uninterrupted attention for each pet

Be aware when we are entering and exiting your home

We will need to bring supplies into your home and may need to take two trips
Ensure your pet cannot escape as we enter and exit your home

Keep an eye on appointment details

Some appointments require detailed instructions regarding preparation for your pet or sample collection (i.e. fasting for bloodwork, how to collect urine or fecal samples)
Please follow instructions provided per your confirmation email

Have your WiFi password handy

In order to access your pet's chart, use scribe and other modalities, and ensure a high-quality experience, we will request to sign onto WiFi upon our arrival

Please note:

We only provide service to homes free of cigarette and marijuana smoke, and this includes homes where smoking has occurred recently or regularly in the past
Thank you for your understanding